Support

We're happy to help.

Questions or concerns?

Something not working, a question on your mind, or an idea to share? We’d love to hear from you.

Email us support@nivolo.app

Choose your email app, or copy our address. You’ll be writing directly to Nivolo’s developer.

Common questions

Is my data backed up?

Your goals, streaks, and Krill are stored on your device and included in your normal iPhone backup (iCloud or computer). Restoring your phone from a backup restores your Nivolo data too.

I lost my streak — can I get it back?

Nivolo gives you a free streak freeze every week, and if a streak does break you'll see a repair option in the app. Open Nivolo and check the home screen banner.

How do I restore a purchase?

Go to Settings inside the app and tap "Restore Purchases". Purchases are tied to your Apple ID.

How do I change the language?

Nivolo supports English and 中文. You can switch anytime in Settings.